A simple ride-hailing prototype MVP that I designed and built end-to-end. It includes real-time interactions, Supabase login, and booking flows—created as a ‘vibe coding’ project. Click Here

Understand business and domain issues faced by the industry. Create solution that is easy to use that will make users efficient and improvce customer experience amd productive for all users.

​Ensure meaningful and positive customer experience in SSC so that it becomes a preferred channel for customers to solve their repair problems for the services and products from Lumen.

The project aimed to make the existing API portal easier to use.  
UX/UI designers, business analysts, and technical experts worked together to improve the design, features, and documentation. 

​The original interface was cluttered and unintuitive, leading to a steep learning curve for new users and inefficiencies for existing ones . The outdated user experience is revamped  modern design patterns.

The users cannot gather data for multiple clients at one time.Impacts productivity of users for manual work. Improved application usability by aligning with user needs and goals and expectations.